Contact us
Our customer service team is here to help.
Contact Japan Centre
If you have any questions or queries regarding your online shopping at Japan Centre, please get in touch by phone or email. We will make sure to get back to you as soon as possible. Meanwhile, please take a look at our FAQs for instant answers.
Contact number: 0808 189 8010 (Free)
For non-urgent enquiries, you can also contact us by email at enquiry@japancentre.com
Opening hours: Monday - Friday 9.30am - 5.30pm
Email address: enquiry@japancentre.com
Address: Japan Centre Online Department
458 Heather Park Drive, Wembley HA0 1SS
For the locations and contact details of our stores and restaurants, please visit our location page.
Supplier enquiries
For supplier enquiries to our Purchasing Department, please visit our wholesale and suppliers page here or contact enquiry.purchase@japancentre.com.
Wholesale business enquiries
For wholesale business enquiries, please visit our wholesale and suppliers page here or contact wholesale@japancentre.com.
Press & media enquiries
For press and media enquiries, please visit our press page here or contact press@japancentre.com.